Thread:Light.Runner.Explorer/@comment-33264586-20171020191626/@comment-25659393-20171021004029

Wow that's strange. The best way to get an answer is through their help center aka Zendesk.

You can report something here if you haven't already. Most staff don't answer their emails but if they don't respond after a few days let me know and I'll personally ask some of the support team to make you a ticket for it.

Sorry for the trouble!