User blog comment:Light.Runner.Explorer/Banned from Khan Academy/@comment-27577399-20160717014141

I find your ban experience similar to mine.

Incase y'all didn't know, I've been banned from KA twice, but this isn't much of a secret. I don't agree with Kitt's previous decisions, but that can't be undone now; I've been almost perfect since.

I wasn't told what I was doing wrong in a understandable way either. I think guardians and staff should tell all users how they broke rules, and how they can fix it. If it continues, a ban - and a notice alerting the user - should be considered. I'm sure there are many exceptions and times they have been clear before, but this has happened to me and LR (maybe others) and it should be consistant.

I'd like to get more info about LR's ban from Zendesk as well.

Just throwing in my experiences and suggestions.